National Association of Senior & Specialty Move Managers
CODE OF ETHICS
Category 1 ~ The Client Relationship
Standard 1 – Advocacy and Loyalty
The client is the person in transition. I will provide services and recommendations based on the needs and concerns of the person in transition.
Standard 2 – Promoting Self-Determination
I will respect and encourage the client’s right to be in control and to make decisions.
Standard 3 – Right to Privacy
I will not disclose personal information about clients and will reveal such information only with the client’s permission.
Standard 4 – Conflict of Interest
I will seek to avoid conflicts of interest, and will use best practices for reducing conflicts of interest when dual relationships are present.
Category 2 ~ Business Practices
Standard 5 – Integrity
I will be honest in all business relationships, including those with clients, employers, colleagues, and staff.
Standard 6 – Accountability
I am accountable to clients, employees and the general public.
Category 3 ~ The Senior Move Management Industry
Standard 7 – Continuing Education
I will promote the competency and professionalism of myself and my staff through continuing education.